Testimonials

At the end of each case we ask our clients to fill in a questionnaire to ask them how well they thought we handled their matter and whether we can do anything to improve our service. Here are a selection of those testimonials and commentswe have received from our clients.


We would just like to say thank you for your kind advice and support, and all your efforts in helping us through our recent ordeal. All along it was clear that you understood that our livelihood was at stake, and that it was not an academic exercise along the way. We wish you all the best and will not hesitate to recommend your services to others


At the beginning of the case Neil fully outlined the procedure. We were kept fully informed and updated by either Neil or Victoria. Meetings were conducted in a friendly environment with questions fully answered…. Nothing was too much trouble


Many thanks Gordon for your help in what was a very difficult emotional thing for me to deal with. I felt you showed understanding, compassion and care


Neil worked hard for me on this case, at times it felt as if others were doing their best to wriggle out of liability


I was really happy with the successful conclusion of my case. Neil was very kind and understanding nothing was too much trouble


Thank you… for the work in preparing Lasting Powers of Attorney for my Mum. Being 90 years old, she was a little anxious about visiting a solicitor but was put at ease by the kind and assistive manner of you [Victoria]. The documentation was produced and submitted in good time with all steps being explained clearly. I would be pleased to talk to any potential clients about our positive experience.


Wow is all I can say and I have a massive smile on my face…. You’ve given us a new life through the amazing work you have done and I truly appreciate every single second you have spent on this case.[praise for our trainee solicitor, Victoria Rose]


I think Neil was great, from the beginning to the end of my case he kept me informed every step of the way and explained everything in easy English so I could understand the legislation. He was also available to answer my queries, I am very happy with the outcome, and would recommend him to anyone else.


Fantastic all round service. So helpful


One of the best things about your service is I didn’t have to travel to Norwich. Everything was done over the phone or by post.


My case was dealt with very professionally. I am very grateful for all the help and advice I received from Neil Austin


You’re one hell of an amazing solicitor Victoria [Rose, our Trainee Solicitor] and I know you’ll try your hardest you always have since you started working on this case… Thank you for everything you’ve done so far


I was very satisfied with the end result of my case. And Neil kept me fully informed and explained everything clearly


I am very pleased at the outcome of my claim; and by the very professional,  efficient and kind manner  Meryl Smith dealt with my claim. Thank you. –  John Barron


Thank you {Meryl Smith} so much for all your help. I’ve had a lot of contact with the legal profession over the past year and it has been a very stressful time for me. You have been brilliant. – Mrs T


I found Louise Bunn very helpful and kind. If I need help in the future I will call on her again – Carol Clarke


I am very happy with all advice and assistance given during my case – Ms N

cropped-logo-smaller.jpg

To Find Out More About Our Legal Services

Contact Us!

* denotes mandatory field

captcha